Support

We answer every email — usually within one business day

Contact Us

Questions, bug reports, feature ideas, billing help — whatever it is, email us and a real person will get back to you.

Report a Problem From Inside the App

You can also reach us without leaving Dugout: tap your profile photo, then Report a Bug, and send us a message. It goes straight to the same team. Answers to common questions live under Help & FAQ in the same menu.

Help Us Help You Faster

If you're reporting a bug, including a few details speeds things up:

The email address you use to sign in to Dugout
Your device (e.g., iPhone 15, iPad Air) and whether you're on the iOS app or the web
What you were doing when the problem happened, and what you expected instead
A screenshot, if you have one

Billing & Subscriptions

If you subscribed to Dugout Elite through the App Store, you can manage or cancel your subscription anytime in your device's Settings → Apple Account → Subscriptions. If you subscribed on the web, manage billing from Manage Account inside the app. For anything billing-related you can't sort out there, email us and we'll make it right.

Account Deletion